Conditions for Executive Coaching Success

Executive coaches are hired for a variety of reasons. Set the investment up for success by knowing what conditions need to be in place beforehand.

There are five conditions for coaching success that need to be in place before hiring an executive coach can possibly be a good investment.

There is an executive sponsor for the coaching process.

Executive coaching is done in the context of the client’s organization, and the client can only be successful if they make change that is aligned with and relevant to the organization’s goals.  To ensure that the coaching goals and areas of focus are aligned with the bigger picture, it is critical that there be an executive sponsor for the process.  It does not necessarily have to be the client’s direct manager, but it does have to be someone who agrees to be a resource and source of feedback.

The client agrees that there is something to work on.

The client must agree that there is something they could change or improve that would either optimize performance or accelerate career progress.  The best coaching client is the one who is committed to his or her own development.  The worst coaching client is the one who resists feedback.

The client agrees that they would benefit from an external resource.

Most strong, smart, successful people got that way because they are driven and committed to their success.  The really successful ones realize they can’t do it alone.  If the individual is open minded and willing to consider a new way of advancing their development, they are creating an excellent starting point for coaching.

The client agrees that it’s up to them to do the work.

The client has to understand that the coach doesn’t tell them what to do, and that organizational conditions might not change.  The individual client must accept that they are responsible for their own success or lack thereof, and must agree that their future results will depend on their own ability to change.

Conditions for success are in place.

In the case of coaching used for remedial or corrective purposes, the culture of the organization must be amenable to any change that the client does achieve, and allow them to thrive and succeed without being encumbered by history.  In the case of coaching to accelerate performance or unleash potential, the organization must see the individual as credible at the next level.  The executive sponsor plays a key role in creating this particular condition for success by smoothing the path for the individual with other organizational stakeholders.

While there are no guarantees that an investment in executive coaching will pay off, if the above conditions are in place the chances for success are strong.

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Reinvention and walking the talk

A while back I returned to private practice after three years of salaried, structured, corporate experience, and I took it as a chance to reflect on what I learned.  It was interesting, too, as I looked forward to realize that I had a completely blank canvas in front of me, and that it was a great (and daunting) opportunity to turn many of my own processes on myself. So I thought I’d share my still only partly-formed summary of my learning, in the spirit of helping others accelerate their own reinvention process.

1) Walk your talk.

If you really believe something, act as if you do. Never – EVER – compromise your values and principles for anything – not a paycheck, not your ego – not anything! It will catch up with you, and cost you a lot. Think long term.

2) Listen to your gut.

No matter what your head is telling you, there’s some part of your body that knows better. For some it’s their stomach, others it’s the muscles in the back of their neck – but most of us have some body part that sends us a message when our head isn’t listening properly. The most thorough analysis and the most logical logic can, and most often should, be trumped by that unspecific yet persistent feeling that wants to send your decision the opposite direction.

3) Get your needs met before making major decisions.

If you’re hoping that you’ll be able to avoid a difficult choice or situation by making an easy or available change, you’ll be wrong. We all have needs – more on that in a later post – and we all need to get them met before we can make really high quality decisions.

4) Never assume you’re untouchable.

Those of us who’ve been doing whatever it is we do at the top of the game for any length of time might, on occasion, suffer from a bit of ego. Yes, it’s true. And the very instant you let your ego overtake your humility or commitment to service and learning, you’re toast.

5) Find out whether the things you think you can change really want to change at all.

I’ve allowed myself to be hired as an “agent of change” not once, not twice, but yes, three times. And guess what? It’s never as easy or as fun or as gratifying as it’s sold to be, and when the going gets tough, change (and its agents) is nobody’s idea of a good time.

This is a work-in-progress list which I’ll add to with my own learning as well as what I hear from clients, so if you have contributions to the list please send them to me and I’ll keep adding to it.

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Executive Coaching – still Wild West?

Read a terrific post on Great Leadership, about executive coaching and the state of the business. According to some, it’s still very “wild west” out there – even though some of us know it’s way better than it used to be. I guess I am in a bit of a bubble – I’ve been talking about process rigor and client due diligence for years. That said, in my view the more people who advocate on behalf of potential coaching clients holding their coaches to a high standard of process rigor and accountability, the better for all of us who take our responsibility seriously.

For those reading who don’t know me, I’ve run my own coaching business and I’ve worked “inside” a big consulting firm running theirs, so I’ve seen at least two sides of how coaching practices can operate. I do know that there’s still a huge need for client education, so people know what they’re buying and why they’re really buying it. The biggest problem continues to be, in my opinion, the unfortunately low barrier to entry into this field we’re trying to establish as a profession. As an OD consultant I met at an ICF conference years ago told me, “anybody who is unemployed and has a phone” can call themselves a coach – and more than a decade later it’s still true. So the biggest favour the ICF can do for us would be to encourage regulation, force admission standards for accredited coaching schools, require supervision before full accreditation, and implement a license renewal process that includes both practical and theoretical components.

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Coaching Snacks

Welcome to our new blog.  We’ve called this space “Coaching Snacks” because here you’ll find bite-sized morsels of wisdom, useful tools and valuable resources from our team of coaches – and some friends who we think have something valuable to offer.  So check back often, or subscribe -and welcome to Coaching Snacks.

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